Can't find the answer to what you're looking for? Here are some frequently asked questions to help you out.

Frequently Asked Questions

Are you available on my event date? 
As 2021 and 2022 dates are getting filled up, please check in with my chatbot at the (lower right corner) to see my current calendar. 

Can you work within my budget? 
Before planning events I was an auditor and received my bachelors degree in accounting. I believe that my clients deserve the weddings of their dreams and will try in my power to help them stay within their budget. 

How do I know which package is the best fit?
I offer full planning, partial planning, and event management. Full planning is for the client who needs someone to take over all the logistics and design concepts while you make the executive decisions. Partial planning is for the client who would like to be involved in the planning process and needs assistance. Event management is when the client wants full control of their event, but cannot do it alone on the day of and needs help. Event management starts off with at minimum 4 months prior to a wedding and 6 weeks for social celebrations. If you are feeling stuck between the two, no worries we can discuss further matters so I can make a few suggestions for you. 

Do you do day of coordination?
Day of coordination in my book simply does not exist. There are so many pieces to the puzzle I need to understand prior to the event and communicate with your vendor team before I’m thrown into something someone else has planned. I provide event management, which is a similar concept except for the fact that I will be guiding you the last quarter of your event planning process. Likely, you haven’t planning a huge event like this before, so to make sure all your ducks are in a row I like to take on this role to ensure everything you have planned is all squared away before the big day. Then, day of my team and I will execute the plans from set up, to tear down. 

How involved will I be in the planning process?
Great question, I am very adaptable with various personalities. If you are someone who is Type-A, I completely understand as I am too. 1 on 1 with my clients I want them to feel as involved as they want to be. All clients will make the final decisions, but if you want full control I respect that which is why I offer event management as a service. 

What experience can I expect throughout the planning process? 
Each client is welcomed with a welcome package that will breakdown the planning process and expectations while working with me. Each client will have access to their own client portal. In the client portal they will have their own copy of any invoices, contracts, email communication, questionnaires, to-do lists, etc. I love having an all in one place my clients can go to where they’ll know any items or decisions that are due soon and feel in control and at ease with this whole process. 

What can I expect from you on the day of my event?
Many events vary, but for weddings especially you can expect each team member to be working no more than 12 hours. We will be there early to help set up, communicate with vendors, mindfully sticking to the timeline, all the way until tear down. 

What are your starting prices? 
Please see wedding prices at the services page. For social gatherings please inquire. 

Do you offer an hourly rate? 
Yes, for certain a la carte services or overtime the hourly rate can start at $65.  

How many events do you take on per year? 
Since I am a one woman show I want to ensure I am giving my client my undivided attention and to be there when they need me. I will not take more than 15 events per year. I value quality over quantity, so customizing your client experience is very important to me. 

Do you do destination events (if applicable)? 
No, currently during this pandemic I cannot travel due to the government’s passport restrictions. If the situation was different, yes I will travel wherever my laptop takes me. 

How many planners are on your team?
Throughout the planning process it is solely me, but on the day of your event I hire assistants. My ratio is 1 assistant per 50 guests. 

Do you have a preferred vendor list? 
Yes, in order for vendors to remain on my vendor list, they will need to have worked with me on previous events. I look for key elements such as communication, quality of product/service, customer service, ethics, integrity, professionalism, and punctuality. 

How much experience do you have? 
I’ve always wanted to plan events since I was 12, but 2017 was the year when I put 110% effort into seeing this was a true passion. That year I met with David Tutera, celebrity wedding planner and designer, whom I’ve always looked up to. I learned from him at his event symposium and the year after won the chance to work with him at a future event of my choice. A few months later was offered a job to be his assistant event planner and worked on his wedding TV show, My Great Big Live Wedding. It felt like a dream come true, but after a while I felt that I wanted to broaden my network and work with other professionals in the industry. Today I have worked with amazing event professionals, taken multiple certified event planning classes, and participated in multiple conferences. I always strive to be the best I can be for my clients, so I feel that we never stop learning. I try to always think of ways to improve and how I can put my best foot forward for them and those around me. 

General Questions

Are you planning any micro or intimate weddings right now?
Yes, I do have an intimate wedding package available for a maximum guest count of 25. Please inquire for details. 

What is your protocol during COVID? 
All vendors including my team are required to wear masks in ensure the safety of everyone’s health. Depending on the CDC guidelines and location of event, guests may be required to wear masks and maintain social distancing. 

What is your rescheduling policy?
If for any reason Clients reschedule the event more than 120 days before the event date, excluding Force Majeure Events, and I am able to rebook the original wedding date for the full fee any amount above that fee, Clients will receive credit for all monies already paid. Rescheduling Notice must be made in writing, signed by the Clients, and sent via email to jess@notjessaplanner.com. Retainer credit may be applied to Planner’s services within one year (12 months) of original date, provided Planner is available. In the event Planner is not able to rebook the original wedding date under this Agreement, Clients forfeit the retainer in full. If Clients fail to supply written rescheduling notification 120 days before the event date, Clients shall be required to pay the full balance due.

COVID Questions

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