REFUND POLICY

Due to the immediate, direct access to the digital templates, we do not offer a refund of any kind. Additionally, if you sign up for a payment plan, we do not allow you to cancel the remaining payments for any reason. Please read the details and description of each program and product so you understand exactly what you are buying. If you have any questions, please contact hello@notjessaplanner.

For paid services, clients submit a nonrefundable deposit in order to secure their date. If a client needs to cancel or reschedule their event, they may do so if Not Jess A Planner has the availability. For more information, please head to our services agreement in your client portal.

Due to the immediate, direct access to the digital templates, we do not offer a refund of any kind. Additionally, if you sign up for a payment plan, we do not allow you to cancel the remaining payments for any reason. Please read the details and description of each program and product so you understand exactly what you are buying. If you have any questions, please contact hello@notjessaplanner.

For paid services, clients submit a nonrefundable deposit in order to secure their date. If a client needs to cancel or reschedule their event, they may do so if Not Jess A Planner has the availability. For more information, please head to our services agreement in your client portal.